Introduction

You may already understand the benefits of a highly engaged workforce — increased productivity, lower absenteeism, and better talent retention. You may even be surveying your employees to measure their engagement. Or, like many companies, you may be turning to niche solutions, such as rewards and recognition or employee wellness, to improve employee engagement.

But you probably never thought about your core HCM system as a platform to engage your workforce. The platform your employees need to access on a regular basis for payroll, benefits, or company communications may be the most powerful tool to achieve employee engagement.

Engagement Solutions

Nearly 60 percent of companies plan to buy HR solutions in the coming year.

Employee Engagement Is a Top 5 Priority for All Leaders

0% Executives No. 1 Priority
0% Directors No. 3 Priority
0% Managers No. 4 Priority
Source: The Starr Conspiracy/Human Resource Executive®.

Employee engagement should be at the center of HR technology solutions, according to Josh Bersin. He writes: “The global economic recovery, changing demographics, and rapid changes in the technology landscape have come together to redefine the entire nature of work.” Bersin goes on to suggest technology has taken on a “pervasive presence” that is blurring the lines between how we access technology in our work and personal lives.

The best HCM solutions will be those that feed employees’ appetite for constant technological connectedness with systems of engagement that are driven by user experience design, responsive interfaces, and social collaboration. The top-down systems used by a select few administrators are a thing of the past and are being replaced by systems that mirror the technology in employees’ personal lives. The best HCM solutions will be built with those expectations in mind, providing a secure, unified “one-stop shop” to not only perform transactions, but also a place to connect and collaborate, mirror company culture and excitement, and deliver world-class HR services that reflect organizational priorities and goals.

The top-down systems used by a select few administrators are a thing of the past and are being replaced by systems that mirror the technology in employees’ personal lives.

0% Employee Disengagement

Businesses are trying to keep pace with rapid technological and demographic changes, increased globalization, and customers who are demanding more at a faster pace. Companies need engaged workers to meet these challenges. But an ongoing workforce study by Gallup suggests that 70 percent of employees are disengaged in their current jobs. This creates a significant problem for businesses, as disengaged employees are far more likely to leave the organization, and if they remain they’re far less likely to be productive.

So how do we move beyond the buzzword of engagement and start to truly impact employee engagement in a systematic, sustainable way? In this interactive Lightpaper, we’ll dive deeper into employee engagement and uncover strategies for how companies can leverage HR technology as a driver to achieve this imperative.